1. Introduction

Terralon LLC ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy ("Policy") describes how we collect, use, store, share, and protect your personal information. This policy applies to information we collect when you use our website, products, or services, or when you interact with us through email, social media, or other online services.

This Policy is designed to help you understand our practices regarding the personal information we collect from you or about you, the purposes for which we use this information, and the steps we take to safeguard it.

2. Information We Collect

We collect personal information that you provide directly to us, such as when you visit our website, fill out a form, make a purchase, or communicate with us. This information may include your name, email address, phone number, billing address, and payment information.

3. Use of Information

We use the information we collect to provide and deliver products or services, to respond to your inquiries, to communicate with you about promotions, updates, and services, and to provide you with personalized advertising and marketing.

4. Storage and Sharing of Information

We store your personal information on secure servers and protect it from loss, misuse, unauthorized access, disclosure, alteration, and destruction. WE WILL NOT SELL YOUR PERSONAL INFORMATION without your consent. We believe, that your personal information is your property, and by agreeing with this Privacy Policy along with our EULA and Terms & Conditions, you are giving us permission to use that information. At any time, you have the right to request that your personal information be edited or removed from our servers and services (see section 6. Opt-Out and Data Subject Rights).

We may share your personal information with third-party service providers. If we do share your personal information with a third-party service provider(s), you may be notified through our discord server, or other means such as email. This is to help us with our business activities, such as shipping or email marketing. At any time, you can request information on how your personal info is being used.

5. Third-Party Service Providers

At this time, Patreon is the only Third-Party Service Provider that has access to your information through our website. Any information, stored on, or shared with, Patreon's servers or services, is not our responsibility.
Please visit https://privacy.patreon.com/policies to learn more about Patreon's Privacy Policies.

6. Opt-Out and Data Subject Rights

You have the right to opt-out of certain uses and disclosures of your personal information. You can also request access, correction, deletion, or restriction of your personal data, as well as request a copy of your personal data for purposes of transmitting it to another data controller. However, this may result in, but is not limited to, account termination, removal from discord server, cancellation of membership, refusal of service, revocation of access to downloads, etc. Understand that this is not a penalization, rather, it's because we may need certain information in order to provide you with any of our products or services, and not having access to that information may prevent us from doing so.

7. Data Retention and Security Measures

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it. We use a variety of security measures, including encryption and authentication tools, to help protect your personal information.
We are not responsible for how your information is used or stored by Third-Party Service Providers.

8. Compliance with Laws and Regulations

We comply with all applicable laws, regulations, and standards relating to the collection, use, and retention of personal information, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Children's Online Privacy Protection Act (COPPA).

Please note that we may update this Privacy Policy from time to time. We encourage you to periodically review this page for the latest information on our privacy practices.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected]

Last updated: February 1st, 2025